Help for learners worldwide

DragonSpeak Support

Contact

Email apple72899@gmail.com

Please include your iPhone or iPad model, iOS version, app version, selected interface language and the steps that caused the issue. Do not send passwords, payment-card information or raw voice recordings.

Purchases

Open Me → Store → Restore Purchases after reinstalling or changing devices. Manage subscriptions from App Store account settings. Apple handles billing and refund requests.

Microphone and reminders

Both permissions are optional. Review or change them in iOS Settings → DragonSpeak Mandarin. Speaking recordings remain on your device.

Delete local learning data

Open Me → Settings → Clear Local Learning Data. This resets progress, preferences, local entitlement evidence and app-owned reminders. App Store purchase records remain with Apple and eligible purchases can be restored.

中文支援

請寄信至 apple72899@gmail.com,並附上裝置型號、iOS 版本、App 版本、介面語言與問題重現步驟。請勿寄送密碼、付款卡資料或原始錄音。

重新安裝或換機後,可至「我的 → 商店 → 恢復購買」。要清除資料,請至「我的 → 設定 → 清除本機學習資料」。